We now offer our full suite of services virtually. Limited in-person services are available at the customer service hub located on the first floor of 1101 Arapahoe Ave. Please see How to Connect with Planning & Development Services to learn about the best ways to connect with staff.

We are working to implement an updated and more efficient application process. Some applications will now be available through the Customer Self-Service Portal (CSS) to submit online, and we will be adding more in the months to come.

Current Service Delivery Timing

  • Permit Processing
    • Single Trade Online Submittals: 1 business day
    • Full Review
      • Case number assignment and initial completeness check: 11 business days
      • CSS attachment submittal: 10 business days
      • Permit Review:
        New Construction Permits: 10 weeks
        Other Scopes of Work: 8 weeks
    • Inspections: 2 business days out
  • Development Review and Plan Case: We are experiencing a heavy submittal volume – you may experience delays.
  • Inquiry Responses: Current
  • Licensing
    Contractor Licensing: 1 – 2 business days
    Rental Licensing: 1 – 2 business days

Tips for a successful submittal

  • Have your materials prepared by someone familiar with Boulder’s regulations
  • Refer to application checklists and guides in the Applications & Forms Database
  • Incomplete application materials will result in delays