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Community Mediation Service

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Community Mediation Service

The City of Boulder Community Mediation Service (CMS) provides mediation, restorative justice and meeting facilitation services for City of Boulder residents. CMS also provides neutral information relating to landlord-tenant matters.


Mediation is based on open communication and a sincere desire to resolve a dispute. Assistance is offered in the following areas: landlord-tenant, roommates, neighbors, seniors age 55 or older (at least one party must be a senior), parents and their children, teens, school-related conflicts (BVSD), community groups, homeowners associations (HOAs), non-profit agencies, City of Boulder employees, clients and staff of homeless services, race and cross-cultural relations and human rights. CMS will determine if your situation is appropriate for mediation. In most cases participation in mediation is voluntary.

A large percentage of the work done by the Community Mediation Service involves landlord and tenant issues and we have created a section of resources dealing specifically with these relationships (see links at the bottom of this page).

Restorative Justice

In Restorative Justice (RJ), a type of mediation, a crime is viewed as a violation of people, interpersonal relationships and the community rather than only a violation of the law. RJ gives victims, or other people affected by a crime, the opportunity to meet with the responsible party to discuss impacts and explore constructive ways to repair the harms that resulted from the offense. RJ cases are usually referred to CMS by the Boulder City Attorney's Office or the District Attorney's Office or by BVSD school staff.

Contact the Community Mediation Service at 303-441-4364

Volunteer Opportunities

CMS could not operate without our team of dedicated and passionate volunteers! Whether you are a seasoned mediator looking for ways to serve the community or you have just completed the basic 40 hour mediation training and would like to gain case experience, we invite you to send your resume to [email protected] and leave a message at 303-441-4364. We would love to meet with you and see if you're a good fit for our program.

Area residents with restorative justice facilitator training are also welcomed to our program and deeply valued by CMS staff. Please contact us if you would like to work with us!