COVID-19 Recovery Center Training
Thank you for your interest in volunteering to assist with the COVID-19 Recovery Center (CRC).
The CRC is set up to provide people experiencing homelessness with a place to recover and rest. People experiencing homelessness don’t have places to rest or isolate and therefore can’t follow the Centers for Disease Control and Prevention (CDC) and public health guidelines. The CRC fills that gap. People who are sick enough to require more intensive care will be referred to the hospital, just like any people who are acutely distressed.
If you would like to sign up for a volunteer shift, please use Count Me In.
If shifts are full, please proceed to sign up to get on a waitlist , as volunteers sometimes need to cancel.
Volunteer roles include:
COVID-19 RECOVERY CENTER (CRC) VOLUNTEERS
- These volunteers assist at the site, provide food, laundry, direction and general support to clients. All shifts are at the East Boulder Rec Center located at 5660 Sioux Dr, Boulder, CO 80303 (the CRC location).
- These volunteers are needed to help screen people at the two homeless shelters. Volunteers will help screen clients for symptoms daily. Individuals who are symptomatic will be driven to the CRC by drivers each evening. Please make note when signing up which shelter you are signing up for.
Please review the following training resources before coming to your shift at the CRC.
Important : Please watch the following video on using PPE.
Please report directly to your assigned location:
- Boulder Shelter for the Homeless – 4869 Broadway, Boulder, CO 80304
- Bridge House – 2961 30th Street, Boulder, CO 80301
- Longmont – Location alternates as follows:
- Sunday through Wednesday: Journey Church, 2000 Pike Road Unit A, Longmont, CO 80501
- Thursday through Saturday: FaithPoint Church, 833 15th Ave, Longmont, CO 80501
- Do you have a persistent cough or difficulty breathing?
- If yes, client should receive a surgical mask to be worn if tolerated.
- Do you have a fever? – Have client self-administer the forehead thermometer to promote social distancing (6 feet of separation) for shelter staff and volunteers.
- Temperature over 100.4 should be provided with a mask.
- Have you been in close contact with anyone confirmed to have coronavirus or the flu?
- Do you have underlying health issues that put you at higher risk?
- Older adults
- People who have serious chronic medical conditions like:
- Heart disease
- Lung disease
Important Note: If you identify any client with severe symptoms causing difficulty breathing, arrange for the client to receive immediate medical care (call 911). If this is a client with suspected COVID-19, notify the transfer team and medical facility before transfer.
Severe symptoms include:
- Extremely difficult breathing (not being able to speak without gasping for air)
- Bluish lips or face
- Persistent pain or pressure in the chest
- Severe persistent dizziness or lightheadedness
- New confusion, or inability to arouse
- New seizure or seizures that won’t stop
For CRC staff and volunteers:
Important : Please watch the following video on using PPE before arriving at the CRC.
Please report directly to the East Boulder Community Center at the time of your shift or slightly before. Your shift lead will be able to give you specific guidance when you arrive.
Please review the following documents:
- A Day at the CRC
- Incident Management at the CRC
- Information on Withdrawal Management and Mental Health
Know your resources:
- In an emergency, call 911. In a mental health crisis, call Mental Health Partners’ crisis line at 303-447-1665.
- Important phone numbers are printed and available at the CRC – please utilize them if you need support.
COVID-19 Recovery Center FAQs
The CRC is set up to provide people experiencing homelessness with a place to recover and rest. People experiencing homelessness don’t have places to rest or isolate and therefore can’t follow the CDC and public health guidelines. This space fills that gap. People who are sick enough to require more intensive care will be referred to the hospital, just like any people who are acutely distressed
While this is not a medical facility, the Medical Reserve Corps will be providing regular visits to the facility to assess patients, provide information to residents, and to generally assist form a medial perspective.
People staying at the CRC have symptoms of COVID-19, are sick with COVID-19, or may have some other illness such as the flu. The CRC is set up to separate these populations as much as possible. Because people experiencing homelessness are more likely than the general population to meet the risk categories for COVID-19, we are attempting to provide healthy spaces at the existing homeless shelters and respite beds at the CRC.
The CRC needs people 24/7 who can meet certain needs:
- CRC volunteers – Shelter volunteers will be under the supervision of a Shift Lead from either the city or county. With training support from Public Health and other providers, volunteers will help manage and monitor the baseline operations of the shelter. They will also enlist support from other services (i.e. first responder, Mental Health Partner (MHP) crisis managers, etc.) as needed; assist in answering phone and performing administrative tasks; assist with check-in; and ensure residents have access to meals, showers, and other services.
- Screeners – Screeners will assist with providing on-touch temperature checks and symptom screenings at Boulder Shelter for the Homeless, the Boulder Severe Weather Shelter and the two Longmont shelters. These screens will be used to determine who will be transported to the CRC.
- Drivers – ONLY AVAILABLE TO CITY OF BOULDER AND CITY OF LONGMONT STAFF. Drivers will transport people in need from designated locations to the CRC. The drivers will transport people from Boulder Shelter for the Homeless, the Boulder Severe Weather Shelter and the two shelters in Longmont. In addition, one driver service involves being on-call for referrals from Boulder Community Health.
This is not a medical facility, and you will not be asked to provide any treatment to any of the residents of the CRC. We ask that people with the following risk factors for COVID-19 do not participate:
- People with chronic medical conditions such as diabetes, hypertension, cancer, lung and heart conditions or those who are pregnant; and
- People who are not regularly caring for or living with people who are over 60 or have chronic medical conditions as mentioned above.
This program is following all CDC/Public Health protocols to minimize risk for shelter workers. You are expected to wear gloves and masks for protection, and residents will be asked to wear masks during interactions with volunteers.
The facility will be regularly sanitized to reduce any possible contagion.
The stay at home order will not impact volunteering. Individuals will receive an Authorization to Work when they volunteer..
Shifts range between 3.5 hours for screeners and 8 hours for CRC staff.
Boulder County Public Health does not consider those working at the CRC to have had exposure that requires isolation. Staff and volunteers are being trained to properly use Personal Protective Equipment (PPE), including gloves and masks, which helps prevent exposure. Staff and volunteers are also required to wash their hands frequently. Additionally, sick clients will be following PPE requirements, wearing masks and washing hands frequently. Staff and volunteers are self-monitoring for symptoms daily and will not report to work if they are feeling ill.