HOP Transit Study
Current HOP Route
For the past 21 years, the HOP has been connecting CU, the Twenty Ninth Street Retail District, downtown Boulder, University Hill and now Boulder Junction.
What is the HOP Transit Study?
The purpose of the HOP Transit Study is to continue to build upon the success of the HOP to enhance customer experience and address changes in land use and transportation options over the last two decades. Based on the operational analysis and public engagement, the HOP study planning process may lead to a route and service redesign, enhanced wayfinding and branding, as well as other potential refinements. The HOP Transit Study will build on the tradition of a community driven process that the city’s relied upon over the years to design the Community Transit Network (CTN).
The HOP Transit Study is an opportunity to revisit the goals and objectives of the service, ensure the alignment of these goals with community objectives, and the ability to accommodate important activity centers over the next few years as well as for the longer term future. This will help maintain and enhance the HOP as a cornerstone of the CTN in service for the Boulder community.
Planning for Upcoming Service Changes
Implementation of Phase I (expected to begin in the Fall of 2018) will include segmenting the existing HOP route into independent linear segments with higher frequency and longer service hours on most routes. This service change will allow the City to more effectively provide HOP service that more accurately reflects market demand. These four independent routes will enhance the connectivity and flexibility of the HOP. The HOP B and D will connect CU’s main campus to 29th Street, while A will connect 29th Street to Downtown and C will connect Downtown to CU. The long-term goals identified in Phase II of the HOP Transit Study will build upon the service changes carried out in Phase I by extending the geographic reach of each of these four segments, ultimately allowing more customers to access transit service.
Naming, Branding and Marketing
The City of Boulder will need your help moving forward with the implementation of these service changes! Each of the four independent HOP segments will be renamed and graphically branded to help riders distinguish the new routes from one another. Public engagement will also be conducted in the coming months to determine the best strategy for informing the public about the HOP’s upcoming service changes. If you would like to get involved click here.
Collaboration gives children 'seat at table' in city planning
Read how children were involved in the public outreach stage of the city of Boulder's HOP Transit Study and how their suggestions help improve the HOP bus experience and address changes in land uses and transportation related issues. Read the full-article here. Please read or watch more on the national recognition this youth outreach effort recieved from the Transportation Research Board.
HOP transit route real-time information now available
Real-time arrival information for the HOP bus route is now available with the free Swiftly mobile app, available for iPhone and Android. To learn more and to download the Swiftly app, visit goswift.ly/download .
Riders can also access HOP’s real-time transit information from any browser or from their smart phone, at schedules.goswift.ly/rtd-schedule/hop-boulder-circulator .
- Draft Existing Conditions and Choices Report
- HOP Ridership: Boardings by Stop Direction
- RTD and HOP Transit Ridership
- HOP Average Weekday Occupancy by Segment
- HOP Boardings per Job
- HOP Boardings per Resident
- HOP Boardings and Service Investment
- HOP Ridecheck Raw Data - Weekday
- HOP Ridecheck Raw Data - Weekend
What is a Manual Ridecheck?
A Ridecheck is a census of all ridership activity on the HOP bus route circulating
through downtown Boulder and the CU campus. In a ridecheck, surveyors ride the bus
and count the number of people getting on and off at each bus stop. Surveyors will
also be expected to note the arrival time at 3 stops along the route. The HOP bus
route runs a loop in two directions. There are two buses running each way on Saturday
and Sunday. On Monday and Tuesday, there are 4 buses in each direction. Surveyors
will be riding every bus.
What is a Transfer Survey?
A Transfer survey, which will be conducted April 20 and 21 is to understand how the
HOP fits into the greater transportation system. The City of Boulder is looking to make
the HOP a better bus service. By seeing where people transfer to or from the HOP,
they can better understand where the route works and doesn’t work. The surveyors will
be riding every bus Wednesday and Thursday from 7:30am to 11:30 am. Every
passenger will be offered a survey card to fill out. The surveyor will answer questions
and collect the cards after they have been filled out.
Complete Streets Open House
Staff presented existing conditions data and the draft alternatives including no change, 1, 2, and 3 and requested feedback on the following questions. Overall, the majority of people that responded were open to considering other shapes for the HOP route, and preferred improved frequencies and greater spans of service all week and all year long, as shown in Alternatives 1-3. The majority of respondents preferred Alternative 3.
Mobile Workshop/University of Colorado Boulder Pop-Up
Staff presented draft alternatives 1-4 at a bus stop on campus to target outreach to CU riders, given that approximately 2/3 of HOP ridership are CU staff, faculty, or students. 59 out of 61 respondents were open to considering other shapes for the HOP route, and preferred improved frequencies and greater spans of service all week and all year long. The respondents favored Alternative 3 and high frequency service on Pearl St.
Youth Opportunities Advisory Board (YOAB) Workshop
Staff held a workshop with the Youth Opportunities Advisory Board on February 3, to review existing conditions data and receive input on the draft alternatives. We asked students where they travel on the HOP and their preference on the HOP alternatives. The input provided is shown in the photos below.
Growing Up Boulder Workshop
As part of the HOP Transit Study, city staff worked with Growing Up Boulder and Whittier Elementary to engage youth and hear how transit could be better improved for people of all ages. A second grade, English language development class, studied the HOP route and bus stops in the city to get a sense of the existing HOP service. After researching other bus stops nationally and internationally, the students made recommendations for improvements to the HOP bus stops that would make them safer, comfortable, and fun for all ages. As part of the partnership with Growing Up Boulder and Whittier Elementary, the HOP stop at Pearl and 19 th received a new bench, and the second grade students developed art murals that will be installed in all of the HOP buses.
Stakeholder Meeting #4
The stakeholders convened for a fourth project meeting on Thursday, October 27, 2016. 13 members attended representing a variety of stakeholder groups throughout the community including RTD, Via, CU, 29th St. Mall, and Google. The purpose of the meeting was to further discuss the proposed alternatives, design details related to downtown routing, and other long term priorities. The goal was to develop a formal recommendation from the group that could be presented to the Transportation Advisory Board and City Council at the end of November. The stakeholders were polled on four questions to evaluate and prioritize characters of each alternative. Please view the results by clicking on the Poll Results link below. The stakeholder’s formal recommendation will be presented to the Transportation Advisory Board and City Council in November.
Stakeholder Meeting #3
The stakeholders convened for a third project meeting on Thursday, September 1, 2016. 11 members attended representing a variety of stakeholder groups throughout the community including Via, CU, 29 th St. Mall, and Google. The purpose of the meeting was to review and evaluate the set of draft alternatives that were developed based on what we heard from the stakeholders in July. The stakeholders were polled on four questions to evaluate and prioritize the set of draft alternatives. Please view the results by clicking on the Poll Results link above. The next stakeholder committee meeting will be held on October 27 to further discuss the draft alternatives and develop a formal recommendation that can be presented to the Transportation Advisory Board and City Council in November.
Stakeholder Meeting #2
The stakeholders convened for the second project meeting on Thursday, July 7, 2016. 11 members attended representing a variety of stakeholder groups throughout the community. The purpose of the meeting was to review findings from the existing conditions and choices report, and further discuss the choices and trade-offs associated with the study. The stakeholders were polled on two questions to inform the development of alternatives. Please view the results by clicking on the Poll Results link above. The next stakeholder committee meeting will be held on September 1 to review the draft alternatives.
Stakeholder Meeting #1: The Stakeholder Committee convened for the first project Stakeholder Meeting on Monday, May 16, 2016. 17 members attended representing a variety of stakeholder groups throughout the community. The purpose of the meeting was to familiarize stakeholder participants with the fundamentals of transit service planning. The community stakeholder group worked in four subgroups to develop a transit service plan for a generic community with some similarity to Boulder. The exercise concluded with voting via clickers on which plans best served certain activity centers and demographics. The next stakeholder committee meeting will be held in mid to late June to review the Existing Conditions and Choices Report and further discuss values and trade-offs related to transit planning.
For more information, please see meeting materials below:
The HOP Bus Route Turns 21
For more information, please contact Natalie Stiffler, transportation planner, at [email protected]