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HOP Transit Study

HOP Transit Study Banner


 

Map of HOP route

Since 1994, the HOP has been connecting CU, the Twenty Ninth Street Retail District, downtown Boulder, University Hill, and now, Boulder Junction, as the heart of Boulder's Community Transit Network (CTN).

HOP enhancements coming August 2018 

Starting August 2018, the HOP will run on a set schedule with buses arriving every 10 minutes to provide better reliability for customers. In addition, the HOP will have expanded weekend hours and run on a consistent year-round schedule. These enhancements also include a modern new look for the HOP, with all buses slated to be rewrapped by the end of July. 

While the city explored the possibility of changing the HOP route from a looping route to four distinct linear routes this summer, city staff decided to pause the segmentation to be responsive to community feedback and provide time for further evaluation of potential changes. 

What is the HOP Transit Study?

The purpose of the HOP Transit Study pdf was to continue to build upon the success of the HOP to enhance customer experience and address changes in land use and transportation options over the last two decades.

Community engagement throughout the HOP Transit Study identified a common thread: Many community members would like the HOP to have improved reliability and expanded weekend service, which the upcoming shift to a schedule-based service will provide. This change is also the first incremental step toward expanding HOP service and increasing ridership as outlined in the city's Transportation Master Plan (TMP). Findings and community feedback from the HOP Transit Study, additional data collection and further community engagement will be used in 2019 and beyond to identify potential future changes to the HOP. 

 

Project Library

Project News

HOP transit route real-time information now available

Real-time arrival information for the HOP bus route is now available with the free Swiftly mobile app, available for iPhone and Android. To learn more and to download the Swiftly app, visit  goswift.ly/download .

Riders can also access HOP’s real-time transit information from any browser or from their smart phone, at  schedules.goswift.ly/rtd-schedule/hop-boulder-circulator .

Maps

Existing Conditions

What is a Manual Ridecheck?

A Ridecheck is a census of all ridership activity on the HOP bus route circulating
through downtown Boulder and the CU campus. In a ridecheck, surveyors ride the bus
and count the number of people getting on and off at each bus stop. Surveyors will
also be expected to note the arrival time at 3 stops along the route. The HOP bus
route runs a loop in two directions. There are two buses running each way on Saturday
and Sunday. On Monday and Tuesday, there are 4 buses in each direction. Surveyors
will be riding every bus.

What is a Transfer Survey?

A Transfer survey, which will be conducted April 20 and 21 is to understand how the
HOP fits into the greater transportation system. The City of Boulder is looking to make
the HOP a better bus service. By seeing where people transfer to or from the HOP,
they can better understand where the route works and doesn’t work. The surveyors will
be riding every bus Wednesday and Thursday from 7:30am to 11:30 am. Every
passenger will be offered a survey card to fill out. The surveyor will answer questions
and collect the cards after they have been filled out.

Community Engagement

Collaboration gives children 'seat at table' in city planning

Read how children were involved in the public outreach stage of the city of Boulder's HOP Transit Study and how their suggestions help improve the HOP bus experience and address changes in land uses and transportation related issues. Read the full-article here . Please  read or watch more on the national recognition this youth outreach effort received from the Transportation Research Board. 

Complete Streets Open House

Staff presented existing conditions data and the draft alternatives including no change, 1, 2, and 3 and requested feedback on the following questions. Overall, the majority of people that responded were open to considering other shapes for the HOP route, and preferred improved frequencies and greater spans of service all week and all year long, as shown in Alternatives 1-3. The majority of respondents preferred Alternative 3.

Mobile Workshop/University of Colorado Boulder Pop-Up 

Staff presented draft alternatives 1-4 at a bus stop on campus to target outreach to CU riders, given that approximately 2/3 of HOP ridership are CU staff, faculty, or students. 59 out of 61 respondents were open to considering other shapes for the HOP route, and preferred improved frequencies and greater spans of service all week and all year long. The respondents favored Alternative 3 and high frequency service on Pearl St.

Youth Opportunities Advisory Board (YOAB) Workshop

Staff held a workshop with the Youth Opportunities Advisory Board on Feb. 3, to review existing conditions data and receive input on the draft alternatives. We asked students where they travel on the HOP and their preference on the HOP alternatives. The input provided is shown in the photos below.

Growing Up Boulder Workshop

As part of the HOP Transit Study, city staff worked with Growing Up Boulder and Whittier Elementary to engage youth and hear how transit could be better improved for people of all ages. A second grade, English language development class, studied the HOP route and bus stops in the city to get a sense of the existing HOP service. After researching other bus stops nationally and internationally, the students made recommendations for improvements to the HOP bus stops that would make them safer, comfortable, and fun for all ages. As part of the partnership with Growing Up Boulder and Whittier Elementary, the HOP stop at Pearl and 19 th  received a new bench, and the second grade students developed art murals that will be installed in all of the HOP buses.

Stakeholder Meeting No.4

​The stakeholders convened for a fourth project meeting on Thursday, October 27, 2016. 13 members attended representing a variety of stakeholder groups throughout the community including RTD, Via, CU, 29th St. Mall, and Google. The purpose of the meeting was to further discuss the proposed alternatives, design details related to downtown routing, and other long term priorities. The goal was to develop a formal recommendation from the group that could be presented to the Transportation Advisory Board and City Council at the end of November. The stakeholders were polled on four questions to evaluate and prioritize characters of each alternative. Please view the results by clicking on the Poll Results link below. The stakeholder’s formal recommendation will be presented to the Transportation Advisory Board and City Council in November.

Stakeholder Meeting No.3

The stakeholders convened for a third project meeting on Thursday, September 1, 2016. 11 members attended representing a variety of stakeholder groups throughout the community including Via, CU, 29 th St. Mall, and Google. The purpose of the meeting was to review and evaluate the set of draft alternatives that were developed based on what we heard from the stakeholders in July. The stakeholders were polled on four questions to evaluate and prioritize the set of draft alternatives. Please view the results by clicking on the Poll Results link above. The next stakeholder committee meeting will be held on October 27 to further discuss the draft alternatives and develop a formal recommendation that can be presented to the Transportation Advisory Board and City Council in November. 

Stakeholder Meeting No.2

The stakeholders convened for the second project meeting on Thursday, July 7, 2016. 11 members attended representing a variety of stakeholder groups throughout the community. The purpose of the meeting was to review findings from the existing conditions and choices report, and further discuss the choices and trade-offs associated with the study. The stakeholders were polled on two questions to inform the development of alternatives. Please view the results by clicking on the Poll Results link above. The next stakeholder committee meeting will be held on September 1 to review the draft alternatives. 

Stakeholder Meeting No.1:  The Stakeholder Committee convened for the first project Stakeholder Meeting on Monday, May 16, 2016. 17 members attended representing a variety of stakeholder groups throughout the community. The purpose of the meeting was to familiarize stakeholder participants with the fundamentals of transit service planning. The community stakeholder group worked in four subgroups to develop a transit service plan for a generic community with some similarity to Boulder. The exercise concluded with voting via clickers on which plans best served certain activity centers and demographics. The next stakeholder committee meeting will be held in mid to late June to review the Existing Conditions and Choices Report and further discuss values and trade-offs related to transit planning.

For more information, please see meeting materials below: 

Alternatives Evaluation

Transit Alternative Options

Final Report

Videos

The HOP Bus Route Turns 21

Related Transportation Advisory Board (TAB) and City Council Materials

March 14, 2016: TAB Memo pdf

Nov. 29, 2016: City Council Study Session Packet pdf

March 13, 2017: TAB Memo pdf

April 6, 2017: Information Packet HOP Study Recommendations pdf

Contact Us

For more information, please contact Natalie Stiffler, Senior Transportation Planner, at [email protected]

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