Important Updates:

The city expands beta to preview its new website and gather feedback. | More Info


The City of Boulder welcomes your feedback. Use our Inquire Boulder customer service tool to tell us what’s on your mind.

  • Participate & Engage
  • Doing Business Over
  • Inquire Boulder
  • Explore Boulder
  • Contact City Council
  • Open Data Catalog
  • Public Safety
  • Emergency Alert Sign Up
  • Customer Self Service Portal
  • Online Records Access

Boulder Targeted Homelessness Engagement and Referral Effort (BTHERE)


Boulder Targeted Homelessness Engagement and Referral Effort (BTHERE) is a partnership between the City of Boulder and local partners Attention Homes and Mental Health Partners. The program’s goal is to connect people to the homeless service system, prevent encampment and negative or illegal behavior in public spaces.

The three-person team will have the following qualifications:

  • individuals with lived experience,
  • professional experience in outreach, engagement, social support, or homeless services, and
  • mental health training.

The team will visit locations with high incidence of camping or negative behavior in public spaces. They will engage with individuals presumed to be experiencing homelessness about the following subjects:

  • Provide education on all applicable public health order compliance measures. This includes distribution of masks or conducting basic health screenings (including taking temperatures). If a person is deemed to be symptomatic of COVID-19, the engagement team will contact the COVID-19 Recovery Center (CRC) for transport of the individual to the CRC for respite care and testing. The team may sometimes be accompanied by Boulder County Public Health staff members for Hepatitis A or other health interventions.
  • Encouraging participation in Coordinated Entry and other supportive services, as applicable to each person, and informing people on the processes, locations, and hours of services.
  • Informing people of the camping ordinances, the possibility of enforcement, and available services for sheltering or assistance. To separate the outreach and enforcement roles, this aspect of BTHERE will serve more of a “heads up” function for people experiencing homelessness in Boulder.

The BTHERE team’s goal is to engage with and build relationships with persons experiencing homelessness for future connection to housing or services. Homeless services in Boulder are dependent on voluntary participation in services that provide resources and support that help individuals exit homelessness.