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  • Human Services Department
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Homelessness

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Vision 

The vision of the city's homelessness strategy is that Boulder residents, including families and individuals, have opportunities to achieve or maintain a safe, stable home in the community. 

The city seeks to achieve this vision by expanding pathways to permanent housing and increasing access to programs and services that are based on best practice and data-driven results. Learn more about the city's homelessness strategy and who experiences homelessness in Boulder.  

News and updates 

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Keep Families Housed Pilot

Information on the city and the Emergency Family Assistance Associations (EFAA) Keep Families Housed pilot program.

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Results from Keep Families Housed pilot published 

OMNI Institute has published the results of its evaluation of the Keep Families Housed pilot program, which took place in 2017 through a partnership between the city and the Emergency Family Assistance Association (EFAA). The evaluation found the program achieved a number of stability benchmarks, including significant improvements in the percentage of families who indicated a safe, stable or thriving situation in the areas of employment, income and food. Read more

Services for individuals experiencing homelessness 

Find the information on available services in the tabs below or call 211, a free number anyone can access for help. 

Adult services - Coordinated Entry

Family services

Emergency Family Assistance Association 

The Emergency Family Assistance Association (EFAA) provides services for families in need, including:

  • Housing
  • Food 
  • Support with critical expenses such as rent and minor medical costs
  • Guidance by case managers 

EFAA's Housing Program provides both short-term and transitional housing. Call EFAA at 303-442-3042 to make an appointment with a case manager. 

Permanent Supportive Housing 

Permanent Supportive Housing (PSH) is available for chronically homeless individuals and families. The type of service depends on need and may be provided on a short-term, sporadic, ongoing or indefinite basis. The housing is designed to be affordable and/or serve individuals on a Supplemental Security Income (SSI). The Housing and Human Services Department has planned for more than 90 permanent supportive housing units to become available over the next three years. Permanent supportive housing vouchers are available. Contact Wendy Schwartz, Human Services Policy Manager, at [email protected] for more information. 

Youth and young adult services

Attention Homes 

Attention Homes provides safe housing, food, clothing, counseling, employment help, health care, transportation assistance and other support services to individuals ages 12 to 24. Call 303-447-1207 for more information. 

Hours

Drop-in Center: Open every day, 12:30 p.m. to 5:30 p.m. 

Overnight emergency shelter: Open every night, 5 to 8 p.m. 

Appointments: Can be scheduled every day between 8 a.m. and noon. 

Attention Homes is based in Boulder and is a partnership between Boulder County, the City of Boulder, Network for Good and other community organizations. 

Other services

Domestic Violence 

SPAN

Safehouse Progressive Alliance for Nonviolence (SPAN) provides services including crisis intervention, shelter, legal advocacy and counseling for adults, youth and children who have been impacted by domestic or dating violence or are questioning unhealthy aspects of their relationship.

If you or someone you know needs help, call SPAN's 24-hour hotline at 303-444-2424 or email [email protected]. You can also contact SPAN by phone at 303-449-8623 or by mail at:

SPAN
835 North Street 
Boulder, CO 80304

Pregnant Women 

Mother House 

Mother House provides safe shelter for pregnant women and women choosing adoption who are in need. Residents can participate in birthing, pregnancy and parenting classes at Boulder Foothills Hospital, paid for by Mother House, and receive information on how to connect with community services, many of which require a legal residence, including pre-natal and birthing health care, Medicaid and Food Stamps, Woman and Infant Children (WIC) program, and Colorado Child Care Assistance Program (CCAP). 

Call Mother House at 303-447-9602 or email at [email protected]

Adult services - Severe Weather Shelter

 

How can I help?

Please refer single adults needing assistance to go to Coordinated Entry or call 211.

Please refer families needing assistance to EFAA at 303-442-3042.

Coordinated Entry
Boulder: 2691 30th St.
Longmont: OUR Center, 220 Collyer St.

We want everyone in our community, housed and unhoused, to feel safe and enjoy our city. If you witness something suspicious or illegal, report it by calling the Boulder Police Department's non-emergency dispatch line at 303-441-3333. 

Staff contact

Vicki Ebner, Homeless Initiatives Program Manager, at  [email protected]  or  303-441-3161.