COVID-19 Information: HOP service
The HOP bus will be rerouted from Pearl Street onto Walnut Street between 15 th and 20 th streets from June 17, 2020 through Oct. 31, 2021, a date which may be extended, to provide a better customer experience for east end retail businesses and restaurants. This reroute is part of the Boulder Business Recovery Program .
Following guidance from the Regional Transportation District (RTD), the HOP bus is currently operating at weekend service levels every day, with 15-minute frequency from 7 a.m. to 7 p.m. and 20-minute frequency 7 p.m. to 10 p.m. Follow @HOP_Boulder on Twitter for service updates. For real-time information on arrivals, download the Transit app.
The current one-way fare for the HOP is $3.00. The fare also serves as a 3-hour pass, allowing unlimited rides and transfers (including to RTD routes) within 3-hours of issuance.
COVID-19 Safety Protocols
Please help us adhere to current social distancing guidelines and stay at least six feet behind the driver. Do not sit in the blocked-off seats. Employees are disinfecting the HOP buses throughout the day and doing a deep disinfection at the end of each day. The buses are also being deep cleaned several times a week. Via Mobility, which the City of Boulder contracts with to operate the HOP, is monitoring official announcements concerning COVID-19. You can view Via’s response to COVID-19 here . Information about the city’s response to COVID-19 can be found here .
HOP Ridership Trends During COVID-19
Click the links below to view monthly ridership figures for the HOP bus.
- February 2021 Monthly Update
- January 2021 Monthly Update
- December 2020 Monthly Update
- November 2020 Monthly Update
Frequently Asked Questions
No. The HOP is provided by the City of Boulder through a funding partnership with RTD and CU students. The city contracts with Via Mobility services to operate the HOP.
The HOP is the heart of Boulder's Community Transit Network (CTN) and debuted in 1994.
Title VI - Transit Equity
This service is funded in partnership with RTD. RTD operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes they have been subjected to unlawful discrimination under Title VI may file a complaint with RTD. To file a complaint or obtain more information regarding RTD’s complaint procedures, visit https://www.rtd-denver.com/reports-and-policies/title-vi-policy, call 303-299-6000; email [email protected]; or visit RTD’s administrative office at 1660 Blake Street, Denver, CO 80202.
Questions? Contact City of Boulder staff at [email protected]
For lost items, please contact Via Mobility at 1-888-647-9768.