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  • Human-Services
  • Family Services
  • Human-Services-Planning
  • Senior-Services
  • Community Relations and Human Rights

Human Services Strategy

Human Services Banner


The Human Services Strategy will update the current Human Services Master Plan. The Strategy will identify the city’s goals and priorities and provide a blueprint for the city’s human services investments for the next five years. The Human Services Strategy incorporates a five-year planning horizon to account for more rapidly changing community needs, shifting economic conditions, and the changing roles and resources of state and federal government and local partners.

The purpose of the Human Services Strategy is to:

  • Identify the city’s human services goals and priorities;
  • Clarify the city’s role in providing human services;
  • Identify new or expanded community partnerships to leverage and coordinate resources and services to the community; and
  • Align city investments in human services with priorities and goals as a funder, service provider and community partner.

The Strategy identifies the city’s strategic goals, partnerships, community funding priorities, and direct services. The Strategy update process includes three phases:

  • Phase I (Concluded Summer 2016) - Research and background on key community issues based on local and national research about human services trends, best practices and demographic shifts.
  • Phase II (Second Quarter 2015 – First Quarter 2017) – Community engagement; policy analysis and options related to funding, direct services, and partnerships.

This phase includes:

  • Implemented a robust community and stakeholder engagement process to help inform city priorities for community funding and direct services; outreach included a statistically valid telephone survey, stakeholder, resident and under-represented communities focus groups, open houses and on-line surveys;
  • Conducting a direct services assessment to inform future programming;
  • Identifying options for community funding priorities and methodologies for funding; and
  • Identifying areas of greater integration and partnership with Boulder County.
  • Phase III – Draft Strategy, refinements, final plan and adoption (Second Quarter 2017).

The Strategy document elements include:

  • Research and background on key issues, trends, best practice and demographic shifts;
  • Community and stakeholder engagement;
  • Community funding analysis and options;
  • Direct services priorities;
  • Community programs and partnerships;
  • Policy options and recommendations;
  • Budget and capital needs;
  • Implementation plan and organizational strategy; and
  • Metrics and evaluation plan.

Status and Potential Next Steps

Council Action

  • May 11, 2017 IP
  • July 18, 2017 Approval

Staff Contact

Matt Sundeen, Strategic Initiatives Manager,  [email protected]  or 303-441-1913.

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