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City Updates Homeless Services to Meet Needs During COVID-19 Response

The City of Boulder’s Housing and Human Services department has announced service enhancements for individuals experiencing homelessness.

The changes have been put into place to meet the evolving needs of the community during the COVID-19 pandemic.

Changes include new daytime access to restroom facilities at the 30th Street Severe Weather Shelter (SWS) and more transportation options to the COVID-19 Recovery Center (CRC) from screening locations for clients showing signs of illness.

Beginning April 1, the SWS facility will be open from 10 a.m. to 2 p.m., daily. Individuals who have been health screened will be able to wash their hands and have access to restroom and showers on a limited basis. Additional cleaning and sanitizing of the facility will be taking place.

SWS, typically open when weather conditions dictate, has extended nightly operations through April to meet current public health needs. The facility will continue to maintain a strict capacity of 72 in order to provide proper distancing between individuals as recommended by Boulder County Public Health and the Centers for Disease Control and Prevention.

“We have made adjustments to our services to meet the needs of people experiencing homelessness, through a lens of public health and safety,” said Kurt Firnhaber, director of the city’s Housing and Human Services Department. “The collaboration and willingness of our partners to make adjustments has been critical.”

Individuals experiencing homelessness and needing shelter and services are strongly encouraged to call Coordinated Entry, at 303-579-4404, to see if they qualify for Housing Focused Shelter or Path to Home Navigation. These programs offer a reserved bed, currently SWS does not.

Staff operating the CRC will also increase their ability to transport clients that have been screened at shelter locations and show signs of illness. Emergency pickups from 6 a.m. – 10 p.m., daily will be added to the regular transportation schedule of 5:30 to 8:30 p.m. Pickups may also be available overnight as capacity allows.

Community members interesting in volunteering at the CRC can visit for more information.

Published: March 27, 2020

Media Contacts:

Zach McGee, Media Relations, 303-868-6810