Show/Hide

Important Updates:

The city has launched a beta to preview its new website and gather feedback. | More Info

Show/Hide

The City of Boulder welcomes your feedback. Use our Inquire Boulder customer service tool to tell us what’s on your mind.

Note: The City of Boulder Open Data Catalog will be migrating to a new platform in fall 2020. A link to the new dataset location is included here under 'Data and Resources'. Please bookmark https://open-data.bouldercolorado.gov/ as the future site of Boulder Open Data.

The City of Boulder FAQ usage data consists of annual summaries that give an overview of what information the public accesses on Inquire Boulder.

Data and Resources

Format Title and Description
Inquire Boulder FAQ Usage - Read Me

Inquire Boulder FAQ Usage - Read Me

A read me file that contains comments and metadata about the Inquire Boulder FAQ Usage datasets.

Inquire Boulder FAQ Usage - Live View

Inquire Boulder FAQ Usage - Live View

An annual summary of FAQ usage for 2019 that gives an overview of what information the public accesses on Inquire Boulder, the city's CRM.

Areas of Inquiry

Use the information below to explore possible uses for this dataset.

What are the most common questions the city gets asked? Is there an opportunity to use machine learning to take the questions and point people to the right information on our website? How can we quickly develop responses to questions? Is there a role for a chat bot? How do the types of questions vary by time of year or based on other things happening in the city?

Details

Maintained By Nicolia Eldred-Skemp
Author Nicolia Eldred-Skemp
Update Frequency Annual
Department Innovation and Technology
Categories General Government and Community Profile
Sustainability Framework Category Good Governance
License Creative Commons CCZero This material is Open Data
History Subscribe

Feedback - Let Us Know How We're Doing