Note: The City of Boulder Open Data Catalog will be migrating to a new platform in fall 2020. A link to the new dataset location is included here under 'Data and Resources'. Please bookmark https://open-data.bouldercolorado.gov/ as the future site of Boulder Open Data.
The City of Boulder FAQ usage data consists of annual summaries that give an overview of what information the public accesses on Inquire Boulder.
Data and Resources
|Format||Title and Description|
|Inquire Boulder FAQ Usage - Read Me||
A read me file that contains comments and metadata about the Inquire Boulder FAQ Usage datasets.
|Inquire Boulder FAQ Usage - Live View||
An annual summary of FAQ usage for 2019 that gives an overview of what information the public accesses on Inquire Boulder, the city's CRM.
Areas of Inquiry
Use the information below to explore possible uses for this dataset.
What are the most common questions the city gets asked? Is there an opportunity to use machine learning to take the questions and point people to the right information on our website? How can we quickly develop responses to questions? Is there a role for a chat bot? How do the types of questions vary by time of year or based on other things happening in the city?