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Volunteer Victim Advocate Job Description

Volunteer Position: Victim Advocate
Reports to: Victim Services Coordinator
Duties and Responsibilities:
1. Provide crisis intervention by phone and/or in person to victims of crime and survivors
of tragedy in the city of Boulder
2. Provide support and inform victims of case status
3. Connect victims with appropriate resources and referrals
4. Conduct case management; retrieve and review case reports
5. Send appropriate literature to victims, follow up with officers and detectives, and
assess any other follow-up requirements
6. Complete necessary paperwork

Qualifications: Must be at least twenty-one years old; have an open, non-judgmental attitude with genuine concern and empathy for crime victims and tragedy survivors.  Able to cooperate with police, staff and other agencies. Excellent interpersonal communication skills, and a high comfort level with telephone interactions. Ability to work with minimal guidance. Must have your own transportation and telephone. Be willing and able to follow regulations for appropriate Victim Advocate behavior.

Security: Any of the following will disqualify any applicant from consideration: Any prior felony conviction; the commission of a felony within the last five years; a current case in the system, or any non-traffic misdemeanor committed within the previous three years.

Training provided: A 40-hour training course will include crisis intervention skills, victimology, legal procedures, law enforcement and resource information; and an opportunity to ride along with a police officer during a shift.

Time Commitment: Must commit one year to the Advocate program. Be available for 1 shift each month.  The shifts are: days (1 week each month from 6 a.m. to 6 p.m., Monday through Friday), Nights (1 week each month from 6 p.m. to 6 a.m., Monday through Friday), and Weekends (6 p.m. Friday through 6 a.m. Monday).  Attend monthly support meetings and continuing education meetings.

Benefits for the Volunteer: Incredible self-growth from the training and interaction with experienced Advocates. Excellent opportunity to help improve quality of life in Boulder while fulfilling civic responsibility.

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