Appointments Required September 27 - October 8
Due to a staff shortage, appointments will be required for in-person service through October 8th.
The City of Boulder supports the community’s social, economic, and environmental goals by providing a variety of options for access, parking, and transportation, including:
On-street pay station and meter parking is available throughout the downtown, University Hill and Boulder Junction areas. Most downtown, University Hill and Boulder Junction meters have a three-hour parking maximum.
Longer-term pay stations and meters (4 and 10 hours) are located at 8th and Pearl streets, and on 13th and 14th streets between Canyon *Boulevard and Arapahoe Avenue.
Using ParkMobile allows you to pay for parking at ParkMobile enabled pay stations, or by phone, making it easier than ever to skip the meter and go contactless. When using ParkMobile you choose how long you want to park and pay for that amount of time. When the expiration time approaches, you can receive a text alert allowing you to extend your time (within the maximum time limit for that area). Advantages include:
Download the app and create an account with ParkMobile.
New lightweight mobile web experience lets you quickly pay for parking without downloading the full app.
Pay with ParkMobile right in the Google Pay app. Plus, quick links from Google Maps make it easy to navigate and start a parking session.
Meter feeding is prohibited. Vehicles parked at a meter for longer than the maximum time posted on the meter—even if the meter still has time on it—will receive a ticket. This practice encourages turnover of parking spaces for customers, clients and visitors to downtown.
Note: No overtime parking tickets will be issued within five minutes of valid receipt expiration time.
When you register, you sign up to pay by credit card or PayPal using our secure site. Payments are usually posted the same day, so you can login to your Parkmobile account and see your parking transactions on your Parkmobile page.
It depends on where you are parking. A toll-free number is posted at every site, or download the app and it will save you time.
It depends on the parking restrictions in the area in which you've parked. Your parking transaction will continue until you deactivate it or until the maximum time runs out.
Contact Parkmobile right away. Give them the details and they’ll help you sort it out.
When you use the mobile app or call to start the parking session, you key in a zone number. Parkmobile’s system recognizes your cell phone number, connects it to your license plate number and activates your parking in that zone. The parking officer verifies your parking session by matching the license plate to the zone number.
Parkmobile cannot stop parkers from parking in the wrong place or taking up two spaces or any other violations that may apply. Avoid tickets and towing by activating your parking session, and don’t overstay the posted time limit. Please read the posted signage in each area to be certain the Parkmobile is in effect at the time you are parking.
Our new on-street parking pay stations no longer require you to display a paper receipt. All you need is your license plate number. Paying by phone means you don't need to walk to a pay station to pay or enter your license plate. As long as you use the pay by phone system correctly, you should not be fined. See the question above regarding parking officers.
The Parkmobile system is PCI DSS level 1 compliant and your Parkmobile personal page is SSl 256 encrypted.
Normal hourly parking charges apply plus a $.35 convenience charge per every transaction you make.
No additional charge for the service. (Check your cell phone plan. Some cell phone providers may charge you to receive text messages.)
You can go online to your Parkmobile personal page anytime to make changes to your account, review parking charges, print parking transactions or export data to another format.
Look for the green Parkmobile signs!
Reserved accessible parking is provided in designated street spaces as well as downtown Central Area General Improvement District (CAGID) parking structures. These spaces are signed and marked, limiting use to vehicles displaying a valid disabled placard/license plate.
Note: The fine for parking in a reserved accessible space without a valid disabled placard/license plate is $112.
To support businesses and curbside pick-up/takeout options, parkers may use the signed and designated Curbside Pick-Up Zones (see photo below) for free 10 minutes of parking time around town for free short-term parking to facilitate curbside pick-up, takeout and delivery at retailers and restaurants.
The 10 minutes does not require you to log in with a parking pay station or app like ParkMobile, however, it is highly encouraged that you log into ParkMobile and choose zone 95001 for your free 10 minutes in the loading zone. For on-street parking enforcement, the grace period before receiving a citation once your time runs out is 5 minutes.
There are 10 parking enforcement officers on Boulder's downtown streets, on University Hill, Boulder Junction, Chautauqua, and in the neighborhoods surrounding these destinations. Illegal parking complaints are enforced citywide. Enforcement hours are 9 a.m. - 7 p.m. Monday through Saturday.
You must pay or arrange to dispute your parking ticket within 14 calendar days from the violation date set forth on your ticket.
Proper documentation is essential to reviewing your appeal. Please be sure to include documentation for the following types of violations which require proof to be submitted with the appeal:
If you are appealing a No Valid Plate ticket, you must include a copy of your current registration or the appeal will not be reviewed.
If you are appealing a Permit violation of any type, you must include a copy of your valid permit or the appeal will not be reviewed.
If you are appealing a Handicap violation and have a valid and current handicap placard, you must include a copy of the placard with your appeal.
You can attach scanned documents or pictures with your online appeal.
Please note: If you received a ticket today, it may not be in the database until the next business day. If you cannot retrieve your ticket after waiting one business day, please contact the Violations Bureau at 303-441-4212).
If your parking appeal is denied, you have the right to request to set your case for trial.
The maintenance and meter technician staff on-duty schedule is Monday – Sunday from 6 a.m. to 9. p.m.
Purchase, refill, or renew the following types of permits:
While we no longer require an appointment for service, we strongly encourage customers to do so. Appointments cut down on wait times and repeat trips and facilitate a more efficient process for customers and staff. Additionally, most services can be completed via phone, email or through the City of Boulder online parking portal.
In-person services are necessary for EcoPass pickup, Special Activity Permits, Alpine-Broadway booklets, No Parking signs, and services where staff signatures are required.
Our team is available to assist with any issues you may encounter via phone or email.
You will need to be approved before being able to purchase a parking permit or apply for a wait list.
The approval process varies slightly depending on the type of permit you are requesting. The portal has instructions and details on what is needed for the type of permit or wait list you are applying for.
Should you have questions about any requirements, please contact our team and we are happy to help.
You will receive an email from Ticket_Response@bouldercolorado.gov that will notify you if your permit request has been approved.
Once you've been approved, you will be able to log in and purchase your permit by clicking "Get Permits". Please read the on-screen instructions carefully.
You can access your account information by clicking on your name in the upper-right hand corner of the screen and then clicking "Manage Your Account Information"
If you are a Third Party customer, a quick reference guide on functionality can be found here.
In areas with metered & pay station parking:
All products may be issued on a daily, weekly or monthly basis and should be used during the hours that meters are enforced. Hours are 9 a.m. - 7 p.m., Monday - Saturday.
Deposits are refunded if Hood resembles condition when issued; and within five business days after expiration of permit. Deposits will not be refunded due to loss or damage of Hood.
If parking issues occur, please contact 303-413-7300, Monday through Friday, 8 a.m. to 4:30 p.m.
All other times: 303-441-3333