Boulder Utility Bill Information
NOTICE: Temporarily, the Utility Billing Office will not be taking calls. Please send an email message to [email protected] or call 303-441-3260 and leave a message.
The city is committed to its core value of community safety and is proactively taking steps to keep the community safe. This commitment includes maintaining essential water services (for drinking, handwashing and wastewater) during the COVID-19 pandemic. Community members experiencing economic impacts related to COVID-19 should call 303-441-3260 or email [email protected] to discuss a plan for their utility bill payment.
Please note that city staff will not come to your home during the coronavirus pandemic to collect utility bill payments. If someone does visit your residence requesting utility payments, do not give them money as it is probably a scam. City employees would not request immediate payment from community members at their doorway. The city is working to make sure that scams are exposed and that the community has the most factual information possible. Please take precautions against fraudulent activities.
For more information related to utility scams, visit the link below.
Charges for water, wastewater and flood control services are billed to Boulder utility customers each month. Customer billing dates are determined by the area of town where the customer's property is located and when the meter is read. All payments are due within ten days after receiving a utility bill.
- pay your bill
- view water usage history
- view water budget information
- access water conservation information and city news
Please note, login credentials for the old MyBUB website and payment website will not work. You must re-register on the new customer portal.
- Payment Options
- 2020 Bill Adjustment Request Form
- Start or Stop Water Service
- Water Utility Rates
- Water Budget Information
- Wastewater Utility Rates
- Stormwater and Flood Management Rates
- Water Conservation
- Water Meters
- Map of Water and Stormwater Areas
Questions? Call the Utility Billing Office at 303-441-3260.