Start or Stop Water Service
Start or Stop Your Water Service
To start or stop water service in the City of Boulder, please use the Service Turn On/Off form on the customer billing portal, or select the appropriate form on the Move In/Out Forms menu on the right hand side of this page, and email the completed form to [email protected], or fax it to 303-441-4089.
Once you stop your service, you will receive one final meter reading and final bill. There is a fee for final water meter readings.
Please contact the Utility Bililing Department at 303-441-3260 between 8 a.m. and 5 p.m. Monday through Friday for assistance turning off residential or commercial water service for maintenance reasons. If you have an emergency and need water turned off after hours, please call 303-441-3200 and your call will be forwarded to the after hours crew.
For property being sold in the City of Boulder, a final water meter reading should be requested by the title company handling the transaction. To request a final meter reading, you can complete a Property Transfer Form. Please email the completed form to [email protected], or fax it to 303-441-4089. There is a fee for final water meter readings.