New Recreation Management Software

In 2025, the City of Boulder Parks and Recreation Department implemented a new recreation management software system, SmartRec by Amilia. SmartRec is designed to provide a more accessible, all-in-one user experience for community members to manage memberships and classes at all city recreation facilities.

How to Get Started

Verify Your Account

  • Existing members will receive an email from notifications@amilia.com to verify their account. Click on the link (Share My Account) and follow the prompts to create your Amilia username and password.

    OR

  • If you have not received an email, visit bouldercolorado.gov/smartrec and click the Activate your SmartRec by Amilia Account button.
  • Start shopping from the menu options (Gymnastics Classes, Applications or Drop In Fitness Calendar), choose your interest, select Register for Session, then select the bottom line on the Log In "Don't Have an Account? Sign Up".

Download the Amilia App (Optional)

You have the option to download the Amilia app. If you choose to download the app, you’ll be able to easily access your account information, view your family’s schedule at a glance, register for activities, manage memberships and payments, and check in with your phone—all in one place.

Frequently Asked Questions

You can verify your information the week of Monday, Nov. 3 - when you receive an 'activate my account' email. However, there is no deadline! If you verify your information before winter registration begins, you will be all set to quickly reserve your space in classes and programs. You will also have the opportunity to verify your information the first time you use the system.

You may need to create a new account, which is a quick and easy process. See the video below for step-by-step instructions.

We want to make sure everyone has access to sign up for classes, programs, memberships and more! We are happy to help you over the phone, in person or via help articles.

  • 📞 Call us at 303-413-7270, Monday through Friday, 7 a.m. to 7 p.m., or Saturday and Sunday from 10 a.m. to 3:30 p.m.
  • 🏫 Visit a recreation center during business hours.
  • 💻 Check out the online documentation.

Video Tutorials

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    • Help Center

    Learn how to manage your personal Amilia account and how to shop at an our SmartRec store.

    Policies, Terms and Conditions

    The following are available online:

    1. Payment Processing & Terms of Sale
    2. Cancellation & Refund Policy
    3. Privacy Policy
    4. Standard Administrative Terms