For questions or assistance with the online portal, application, voucher status or payment inquiries, contact ATPIM at or 833-612-0624. Staff speaking English and Spanish will be available to provide support.

For general incentive questions, contact or call the general City of Boulder Public Works Department information line at 303-441-3200.

For general e-bike questions, email Community Cycles can help you choose an e-bike, learn how to properly lock and store your new e-bike, identify bike routes and more.