About Andrea
Andrea Spraggs began her career as a data entry clerk for the police department in 1999 and subsequently became a Records Supervisor in 2004. In 2022, she assumed the interim position of Records Manager for a duration of several months before being officially appointed as the permanent manager.
She oversees the Records and Information Services Unit and is responsible for the organization, maintenance, dissemination, storage, retrieval, retention, sealing and disposition of criminal justice records in accordance with applicable laws.
- Employees in the Records Department perform a variety of critical tasks, which include:
- Staffing the front reception desk of the Public Safety Building
- Answering incoming non-emergency phone calls
- Providing information and copies of reports to the public
- Entering stolen items, vehicles, missing persons, and wanted persons into the statewide/nationwide computer systems and providing confirmation on the status of these entries
- Assisting officers and detectives with information critical to investigations;
- Releasing impounded vehicles to owners
- Entering data into the police department Records Management System
- Coding reports for the National Incident Based Reporting System (NIBRS)
- Providing statistical reports for internal and external customers.
- Administering and maintaining the department’s online reporting systems.
The Records Department is open to the public weekdays from 8 a.m. to 5 p.m., except for major holidays, when the department is closed.