HSBC System Evaluation
HSBC contracted Public Policy Associates to conduct an evaluation of the HSBC system of care. The evaluation design encompassed both quantitative and qualitative methodologies, integrating diverse data sources and perspectives to provide a holistic understanding of the system’s assets and challenges
The evaluation of the Homelessness Services for Boulder County system has been completed and will inform the update of the City of Boulder Homelessness Strategy.
Key findings include:
- Opportunities for improvement include enhancing data systems for better decision-making, addressing equity disparities, expanding housing and support services, and building on crisis response efforts.
- Recommendations include integrating data systems, prioritizing culturally competent and equitable services, expanding affordable housing, strengthening collaborative governance, and increasing community education to reduce stigma.
Update to the 2017 Homelessness Strategy
The 2017 Homelessness Strategy, developed in 2016, is being updated and renewed in 2025. The City of Boulder has contracted with Clutch Consulting to evolve the strategy and to support the implementation of the new strategy.
In January, Clutch began reviewing documents and gathering data. In February, the focus will shift to a system modeling exercise that leverages advanced predictive analytics to assess the impacts of system design, targeted investments, and program performance. These insights will help prioritize strategies that maximize resources and impact. During this phase, Clutch will engage directly with providers, partners, and elected officials and will lead a design workshop to explore the adjustments needed to achieve greater outcomes.
By April, Clutch will deliver a draft framework outlining a renewed vision, guiding principles, goals, and strategies, collaborating with city staff to refine the plan. A second round of community engagement, informed by system modeling, will guide implementation planning. Final drafts will be completed in May, alongside preparation activities such as developing shared measurement tools and an evaluation framework.
The entire process is scheduled for completion by July. Staff anticipates an additional touchpoint with council to review the strategy in late Q2.
