Where to Get Help
The City of Boulder, Boulder County and area agencies offer services for individuals and families experiencing homelessness or trying to stay housed.
Services Overview
Resources and services for adults, youth and families are listed below.
Adult Homeless Services
Coordinated Entry
Coordinated Entry is a required step for anyone seeking homeless-related services in Boulder County.
- Services include shelter; help identifying housing options, basic-needs services, case management and more.
- Talk with a staff person and go through a short assessment to help connect you with the best resources.
- Coordinated Entry is available by phone or in person. Call 303-579-4404 or visit 909 Arapahoe Ave. from 10 a.m. to 4 p.m. on Mondays, Wednesdays, Thursdays and Fridays; noon-4 p.m. Tuesdays.
- After hours, you may go to the Boulder Shelter from 5 to 7 p.m. and complete the assessment at the next available time to access future services.
Navigation
Once Coordinated Entry is completed, qualified individuals can access Navigation Services at Boulder Shelter for the Homeless.
In the Navigation Program, clients will participate in housing-focused case management. Navigation Services are intended to eliminate or reduce time in homeless services for adults who may be able to resolve their housing crisis with limited, short-term assistance including access to employment, benefits and basic needs, coupled with an overnight shelter.
Diversion Services
Diversion Services are provided through the Coordinated Entry process. These services provide light assistance for such things as reunification to families or support systems or assistance with landlord communication. The goal of the Diversion Services program is to keep people from entering long-term homelessness or the sheltering system. While all people who are screened through Coordinated Entry are eligible for Diversion Services, it is the primary resource for people who are not Boulder County residents.
Family Services
Emergency Family Assistance Association
The Emergency Family Assistance Association (EFAA) provides services for families in need, including:
- Housing
- Food
- Support with critical expenses such as rent and minor medical costs
- Guidance by case managers
EFAA's Housing Program provides both short-term and transitional housing.
- Call EFAA at 303-442-3042 to make an appointment with a case manager.
Youth and Young Adult Services
TGTHR (formerly Attention Homes)
TGTHR provides safe housing, food, clothing, counseling, employment help, health care, transportation assistance and other support services to individuals ages 12 to 24.
- Drop-in Center: Open every day, 12:30 to 5:30 p.m.
- Overnight emergency shelter: Open every night, 5 to 8 p.m.
- Appointments: Can be scheduled every day between 8 a.m. and noon.
More information
- Call 303-447-1207 for more information.
- TGTHR website.
Safe Shelter
Domestic Violence
Safehouse Progressive Alliance for Nonviolence (SPAN) provides services including crisis intervention, shelter, legal advocacy and counseling for adults, youth and children who have been impacted by domestic or dating violence or are questioning unhealthy aspects of their relationship.
- If you or someone you know needs help, call SPAN's 24-hour hotline at 303-444-2424 or email hotline@safehousealliance.org. You can also contact SPAN by phone at 303-449-8623 or by mail at:
SPAN
835 North Street
Boulder, CO 80304
Pregnant Women
Mother House provides safe shelter for pregnant women and women choosing adoption who are in need. Residents can participate in birthing, pregnancy and parenting classes at Boulder Foothills Hospital, paid for by Mother House, and receive information on how to connect with community services, many of which require a legal residence, including pre-natal and birthing health care, Medicaid and Food Stamps, Woman and Infant Children (WIC) program, and Colorado Child Care Assistance Program (CCAP).
- Call Mother House at 303-447-9602 or email at info@mother-house.org.
Critical Weather Nights
What are Critical Weather Nights?
Critical weather nights are when temperatures fall below 10°F and/or the City of Boulder experiences 6” or more of snow.
Location
- Boulder Shelter for the Homeless
4869 N. Broadway
Boulder, CO 80304
More Information
We recognize that critical weather nights are likely during Colorado winters and can be especially impactful to those who are unhoused. On these nights, a limited amount of increased shelter space will be made available.
This expansion of services is contingent upon hotel bed availability. While this system provides extra shelter beds during critical weather, beds are limited and there is no guarantee of bed availability.
- People are encouraged to make other arrangements where possible or to engage with year-round programming.
- Individuals seeking shelter and services are strongly encouraged to contact Coordinated Entry at 303-579-4404 to be assessed for available services. Walk-up, in-person Coordinated Entry is available at 909 Arapahoe Monday-Friday from 10 a.m. to 4 p.m. (Tuesdays noon to 4 p.m.).
- The Boulder Shelter for the Homeless (BSH) facility can hold up to 160 beds. Due to COVID-19 safety guidelines, there are currently 140 beds available. During the height of the winter season, BSH will continue its commitment to managing an additional 20 hotel rooms for the most vulnerable shelter residents and an additional 20 beds for critical weather nights. This brings total capacity to 180 nights during the coldest nights.
To access this service, people must meet certain requirements
- Be screened through Coordinated Entry (CE). CE provides information as to a person’s needs and is an important engagement tool when assisting people in their efforts to exit homelessness. One grace night will be provided for persons who were not able to access CE, but they will be asked to go through CE the next day.
- Arrive before 7 p.m.
- Be in good standing at BSH and follow the shelter’s health and safety requirements
- Utilize shelter services no more than 90 nights per year if not enrolled in programming
- Successfully complete a COVID-19 health screening
Morning Services
Boulder Shelter for the Homeless (BSH) provides morning services each day for people who wish to get showers or meals. BSH is open all day when the following weather conditions are met:
- Forecasted high temperature is 20° or less, or
- If there is 6" of snow expected
Resource Summary
Service |
Description |
Population Served |
Coordinated Entry (CE) |
Initial screening for access to shelter and programs. |
All single adults experiencing homelessness. |
Diversion Services |
Addresses immediate crises through problem-solving, financial assistance, connection to mediation resources, family reunification, mental health and transportation to help people avoid entering the shelter system or homelessness. |
Open to all Boulder County residents. |
Navigation Services |
Designed to quickly resolve a person’s homelessness with short-term case management and sheltering. |
For individuals who do not have disabling conditions and do not have significant barriers to housing. |
Housing Focused Shelter (HFS) |
Sheltering with significant case management and services to support basic needs, health and exiting homelessness into housing. Access to reserved beds until housed. |
For individuals with disabling conditions with significant barriers to housing stability. |
Critical Weather Nights |
Life-safety shelter during inclement weather. Must go through CE (with grace night provided) and can use for 90 nights. |
All people experiencing homelessness who have been screened through CE but are not currently engaged with a program |
Non-Congregate Shelter (NCS) |
Protective hotel stay shelter during the COVID-19 pandemic. |
People experiencing homelessness who are at high risk of COVID-19. |