The rental property notification system aims to bring transparency and awareness to certain types of calls for service at rental properties. The goal of the tool is to help landlords identify quickly if an ongoing issue is present so they can work with their tenants to find a solution through conversation and problem-solving.
Feedback from the Boulder Area Rental Housing Association suggests that a lack of awareness about calls for service can make it difficult for rental property owners and managers to be proactive in helping their tenants thrive. This new tool will provide the necessary knowledge to help landlords and tenants prevent patterns of nuisance behaviors.
The tool shares calls for service data directly with the email on file for rental license holders for certain calls for service to their property. The tool does NOT include medical calls or calls related to possible domestic violence, child abuse or sex crimes as the city does not want to discourage individuals from seeking help for these legally protected and sensitive offenses. A call for service is when someone calls 9-1-1 or the non-emergency dispatch line to request assistance or report a concern.
The notification system launched on Monday, July 17.