Review this webpage for an overview of services
Holiday Closures
In observance of the winter holidays, the City of Boulder is adjusting its operations schedules.
About Mediation
Mediation is a process that enables people to resolve their conflicts through open communication and creative problem-solving. The city's Community Mediation and Resolution Center (CMRC) can assist with conflict resolution between individuals or within communities or organizations.
Mediation Services Step-by-Step
Learn more
Contact the team
Contact us to request additional information or services.
- Fill out the online form.
- Email us at mediation@bouldercolorado.gov.
- Call 303-441-3414 and leave a message.
- Visit us in person Wednesdays from 10 a.m. to 4 p.m. or Fridays from 1 p.m. to 4 p.m. at the New Britian Customer Service Hub located at 1101 Arapahoe Ave.
Connect with resources
A mediator will contact you to answer your questions, review options and provide resources
Mediation Overview
Mediation brings parties in conflict together in a respectful conversation guided by neutral mediators. Mediators help people communicate effectively with each other so they can better-understand each other's perspective and needs. Parties collaborate to work towards solutions that are acceptable to each of them. Mediation empowers individuals to determine their own outcomes.
Mediation is available to residents of the City of Boulder. Additionally, landlord-tenant mediation is offered for all of Boulder County except Longmont. If the property is in Longmont call Longmont Mediation Service at 303-651-8444. CMRC will determine if your situation is appropriate for mediation.
CMRC offers many types of mediation, including:
- Landlord-tenant
- Roommate
- Neighbor
- Older adults aged 60 or older (at least one party must be 60 or over)
- Parents and their children
- Teenager
- School-related conflicts (BVSD)
- Community groups
- Homeowners associations (HOAs)
- Non-profit agencies
- City of Boulder employees
- Clients and staff of homeless services
- Race and cross-cultural relations
- Human rights
CMRC does not offer mediation for divorce, child custody or parenting plans.
How Mediation Works
Mediation through CMRC is consensual, meaning both parties must voluntarily agree to participate.
The mediator is a neutral party who facilitates the mediation process. Mediators are not judges and do not give legal advice. Their role is to help the individuals or groups involved in the conflict isolate their issues, identify possible solutions to each of those issues and then choose mutually acceptable solutions to create a final agreement.
Review the Guide to Mediation for more information about how it works.