Mediation Services Step-by-Step
Mediation brings parties in conflict together in a respectful conversation guided by neutral mediators. Mediators help people communicate effectively with each other so they can better-understand each other's perspective and needs. Parties collaborate to work towards solutions that are acceptable to each of them. Mediation empowers individuals to determine their own outcomes.
Mediation is available to residents of the City of Boulder. Additionally, landlord-tenant mediation is offered for parts of Boulder County including: Nederland, Superior, Louisville, Gunbarrel and unincorporated West Boulder County. If the property is in Lafayette, Lyons, unincorporated East Boulder County or Longmont call Longmont Mediation Service at 303-651-8444. CMRC will determine if your situation is appropriate for mediation.
CMRC offers many types of mediation, including:
- Seniors age 60 or older (at least one party must be a senior)
- Parents and their children
- School-related conflicts (BVSD)
- Community groups
- Homeowners associations (HOAs)
- Non-profit agencies
- City of Boulder employees
- Clients and staff of homeless services
- Race and cross-cultural relations
- Human rights
How Mediation Works
Mediation through CMRC is consensual, meaning both parties must voluntarily agree to participate.
The mediator is a neutral party who facilitates the mediation process. Mediators are not judges and do not give legal advice. Their role is to help the individuals or groups involved in the conflict isolate their issues, identify possible solutions to each of those issues and then choose mutually acceptable solutions to create a final agreement.
Review the Guide to Mediation for more information about how it works.