Welcome to the Customer Service Hub!

Meetings and orientations will be held during Customer Service Hub operating hours. Housing and Human Services walk-ins are welcome but appointments may be needed based on staff availability.

Planning & Development Services offerings are listed below.

Human Services and Housing Support

  • Help navigating HHS assistance programs and services
  • Document drop off and application pick up
  • Connecting you with the program staff

Planning and Development Services

  • Pre-scheduled in-person appointments
    • In-person appointments must submit materials online prior to the meeting
    • Please bring your own computer if you'd like to share a screen as external devices pose a security threat to the city network
  • Assistance with the following virtual services
    • Scheduling appointments
    • Submitting an online inquiry
    • Navigating the P&DS Customer Self Service Portal
    • Secure payment drop-off
  • How to connect with P&DS