Welcome to the Customer Service Hub!
Meetings and orientations will be held during Customer Service Hub operating hours. Housing and Human Services walk-ins are welcome but appointments may be needed based on staff availability.
Planning & Development Services offerings are listed below.
Human Services and Housing Support
- Help navigating HHS assistance programs and services
- Document drop off and application pick up
- Connecting you with the program staff
Planning and Development Services
- Pre-scheduled in-person appointments
- In-person appointments must submit materials online prior to the meeting
- Please bring your own computer if you'd like to share a screen as external devices pose a security threat to the city network
- Assistance with the following virtual services
- Scheduling appointments
- Submitting an online inquiry
- Navigating the P&DS Customer Self Service Portal
- Secure payment drop-off
- How to connect with P&DS