Your Guide to Connecting with StaffÂ
Everything you need to know to connect with Planning & Development Services staff. Check below to learn when to use our virtual advisor, submit an inquiry or schedule an appointment to most efficiently answer your questions.
For information about walk-in hours, please visit the Customer Service Hub.
When to Use the Virtual Advisor
Not sure where to start?
The virtual advisor is a great place to start if you're not sure what category you're looking for.
General Inquiries
The advisor can point you to the correct topic page and resources for your general questions.
Specific Inquiries
The advisor can also narrow down the available resources online to assist with answering your specific questions.
When to submit an inquiry
After you've reviewed our resources
Submit an inquiry through Inquire Boulder after you have reviewed the resources available on your topic page on boulderplandevelop.net.
For the fastest response
Submitting an inquiry is the quickest way to receive a response to your questions. Staff can provide answers to general topic questions, or specific inquiries. If your inquiry is specific, please provide as much information as possible.
If you have questions about:
- Building Codes & Regulations
- Building Permits & Inspections
- Development Review
- Licensing
- Zoning
When to schedule a virtual or in-person appointment
After you've reviewed our resources
Schedule a meeting after you have reviewed the resources available on your topic page on boulderplandevelop.net, submitted an inquiry through Inquire Boulder or asked the virtual advisor to find your answers online.
Virtual vs. in-person
Go to your topic of interest under Schedule a virtual or in-person appointment, then choose from 20-minute virtual or in-person appointments.
Submit a specific question
You will need to submit a detailed question as part of your appointment request. If there is not enough detail in your appointment request, staff may reach out to for more information, or direct you to our online resources.
Specific questions can be related, but not limited to:
- Building Codes & Regulations
- Building Permits & Inspections
- Development Review
- Licensing
- Zoning
How to submit materials
For in-person appointments, you will still need to submit materials online based on the directions on your given topic page. All materials must be submitted online and hard copies will not be accepted at in-person appointments, or at the Customer Service Hub. We also cannot connect external devices to city computers.
Submit an Inquiry
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Access/Transportation
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Application Status Update
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Applications Process for Building Permits
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Applications Process for Development Review
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Applications Process for Right of Way Permit Submittal
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Building Codes & Regulations
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Customer Self Service Portal (CSS)
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Development Review (Applications in Process)
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Development Review Submittal Process & Requirements (New Applications)
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Energy Codes & Regulations
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Engineering Plans & Reports
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Historic Preservation and Landmarks
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Inspections
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Landscaping Requirements
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P&DS Urgent Request (Time-sensitive)
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Permit Applications (Applications in Process)
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Planning & Development Question (Other or Not Listed)
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Permit Submittal Process & Requirements (New Applications)
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Property Use and Design (Regulations)
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Signs and Revocable Permits
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Zoning Variance
Schedule a virtual or in-person appointment
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Development Review and Permit Submittal Process Appointment Bookings
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Energy Codes & Regulations Appointment Bookings
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Historic Preservation and Landmarks Appointment Bookings
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Flood & Wetland Development Appointment Bookings
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Sign Code Appointment Bookings
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Regulations for Property Use & Design Appointment Bookings
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Landscaping Requirements Appointment Bookings
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Building Codes & Regulations Appointment Bookings