The Backflow Prevention Program must be verbally notified the day the failing test is taken, and the failing test should be submitted to the city’s online portal within three days.
Failed assemblies must be repaired and/or replaced immediately. If they cannot, the Backflow Prevention Program must be notified, and a compliance plan must be established.
A failed test can result in suspension of water service if the Backflow Prevention Program determines the cross-connection represents an immediate risk to public health.