City Parking Garages

Boulder partnered with Metropolis to introduce gateless, contactless payment parking to the five City of Boulder downtown garages. You just drive in and drive out: Metropolis handles the rest. No more gates, long lines, or reaching for a ticket machine ever again.

These are still public parking garages owned by the City.

Add your license plate number and credit card for contactless payment. When you visit a City of Boulder downtown garage powered by Metropolis, just drive in and drive out. Register for touch-free payment with Metropolis.

While you do need a cell phone that can receive texts to register for the Metropolis platform, you only have to register once, and then you'll be set. Once you register on your cell phone or from home on any web-enabled device at app.metropolis.io, you can drive in and out of the City of Boulder’s downtown BoulderPark garages and the system will automatically charge your account any amount due. This means you do not need to carry a smart phone with you as long as you have pre-registered. If you do not have a smart phone available on your first visit and you have not pre-registered, you will have 24 hours to register before being subject to a fine. If you have questions about how to register, you can also call the Metropolis help phone number, available 24 hours a day/7 days a week, at 856-485-9703. This number will be posted on all the pay to park signage throughout the garages.

Metropolis is active at the following locations:

• 11th and Spruce
• 15th and Pearl
• 10th and Walnut (St. Julien Hotel)
• 14th and Walnut (RTD Bus Station)
• 11th and Walnut (Randolph Center)

Once you’ve registered for an account, you will be able to drive in and out of them all.

No, you do not have to register your vehicle with Metropolis to receive free parking in City of Boulder garages on the weekend. However, we do strongly encourage you to create an account to ensure that you’ll be set to park in our garages when visiting downtown on a weekday. After you register once, you will not need to create an account again.

Please note that there are other garages downtown that use Metropolis and are not owned by the City of Boulder. These garages have different citation fees and processes. To find City of Boulder garages, please use our interactive parking map.

You can update all your personal information, including your vehicle license plate and card on file, by logging into your account at https://app.metropolis.io. From there, you will see three lines in the top left corner indicating a drop-down menu. Click on the menu to view options for updating your information.

To pay your parking citation, please visit payments.metropolis.io and enter your citation number or license plate number into the “Pay my Parking Ticket” prompt. Once the violation number or license plate number have been entered, the violation associated will generate on the next page. The violation will allow for a view of the violation details, location and images of the vehicle. In order to pay the violation, please enter your credit card information into the “Payment Method” prompt and then click “pay violation.”

If this is your first Metropolis citation in a City of Boulder garage, the violation fee can be waived. To waive your first-time violation, visit payments.metropolis.io and enter your violation number or license plate number into the “Pay my Parking Ticket” prompt. Once your violation has populated, refer to the prompt at the bottom of the page “How to file a dispute.” Click the link provided and on the following page, complete the required fields to dispute the violation. Once finished, please click submit and the dispute will be generated and sent to our customer support team. Please note that you will still be required to pay a $5.25 processing fee plus the cost of your parking session.

If additional support is needed, please contact payments@metropolis.io.

Active permits will be transitioned to the new Metropolis platform. Once you have completed the required registration steps, your permit will be valid for the designated garage. You will be able to drive in and out of all garages, but you will be charged at non-permitted garages.

After registering for a Metropolis Account, you’ll be sent a QR code that will validate your visit. Scan the code after arriving at the facility and before departing for an easy drive-out experience. ​​​​​​Please contact Denver-area@metropolis.io to purchase a 20 Day Pass.

No problem! If you’re visiting for a short time and do not wish to use one of your prepaid days, simply drive out of the garage to pay the hourly rate

Reach out to Denver-area@metropolis.io to transfer your current Cash Pass over to the new system. Please note that Cash Passes are no longer available for purchase as of Jan. 1, 2024. Remaining funds on the pass can still be used after Jan. 1, but no additional funds can be added.