The Neighborhood Parking Permit (NPP) Program

Balancing the needs of those who park on our streets, including residents, visitors, and commuters.

Our parking permit system has gone digital!

The City of Boulder recently moved to a digital permitting process that will make purchasing and renewing permits more convenient. This system went into effect Monday, Nov. 4, 2024. This change only impacts those using residential (including guest and visitor) permits, commuter permits, business employee NPPs, contractor NPPs, surface lot permits, Trinity Garage permits, Boulder Junction Garage permits, and other on-street parking permits. Those parking with a garage permit through Metropolis will not be impacted.

To access the new customer portal, please visit boulder.aimsparking.com. If you previously had permits through our old software, visit our new online customer portal. Enter the email associated with your previous account. Select ‘forgot password’ and create a new password to access your account. Any current permits will appear digitally in the ‘Permits’ section. Please check that your home address and the license plate number associated with your permit(s) is correct. Starting on Dec. 1, 2024, we will only enforce digital permits, so if the license plate associated with your permit is incorrect you may be subject to a citation.

If you are creating a new account, please select login and then register. Once you have created a password, please ensure you enter your contact information carefully.

Whether logging into the new portal with existing information or creating an account for the first time, please ensure your contact information is correct. To ensure a smooth process, select your correct address from the drop-down menu that will appear when you begin typing in your information. If you try to override the address bar, the system may not recognize your address as valid.

If you have any questions, please reach out to parkingservices@bouldercolorado.gov.

Digital Permit Frequently Asked Questions

The City of Boulder’s Parking & Access Services team recognizes the need to continually evaluate and improve upon our current systems. The city transitioned to digital parking permits to further streamline the parking permit system.

This change will improve efficiency, allowing us to provide quicker support to our customers, as well as increase our environmental sustainability. Customers will immediately receive a digital permit upon payment without having to wait for it to arrive in the mail or come pick it up in our office.

There are several changes to the permitting process with the transition to a digital-only system. These are intended to increase convenience for our customers and enhance staff efficiency. Updates to the permitting process include:

  • Residential permit holders can purchase and manage guest/visitor permits online in our new parking portal.
  • Residential permits will now be valid for one calendar year from the purchase date, regardless of when you purchase the permit. Residential permits will also have an easier renewal process for the second year. Customers will only need to attest that their information has not changed rather than reapply with all their documentation.
  • Surface lot and commuter permit renewals are changing from quarterly to monthly, so they are more affordable, and convenient for customers who need a short-term solution. Customers can now pre-pay for these permits up to the end of the calendar year. If you purchase a permit in January, you can purchase for all 12 months at the same time.
  • Commuter permits will no longer be offered on a first-come, first-served basis at the end of each quarter. Instead, these permits will become available throughout the year as they are relinquished. Customers should check the second week of every month for permits that become available.
  • You will not be able to purchase or renew a digital permit if you have a parking violation that has not been either paid or contested in over 14 days from its issuance.

On-street parking permits became digital-only beginning Monday, Nov. 4, 2024.

The switch to digital permits only impacts those using residential (including guest and visitor) permits, commuter permits, business employee NPPs, contractor NPPs, surface lot permits, Trinity Garage permits, Boulder Junction Garage permits, and other on-street parking permits. Customers that have a garage permit through Metropolis will not be impacted. Those parking without a permit will not be impacted.

Permits to any of our BoulderPark garages powered by Metropolis are already digital and will not be impacted by this change.

Your permit is still valid for the term of purchase; however, it will be digital. On or shortly after Nov. 4, please login to the new portal using the ‘forgot password’ link and confirm that your vehicle information is correct for your digital permit.

Digital permits - including existing permits - will be available for purchase and renewal in our new customer service portal beginning Nov. 4. After applying for a permit and receiving approval, you will see the permit added to your online account. Once the transition to the new digital software is complete, you will be able to manage the permit virtually. You will no longer be required to visually display any kind of permit on your vehicle. Permits will be tied to your vehicle's license plate and managed digitally.

No, you do not need a cell phone to purchase a digital permit. You can access permits from any web-enabled device by visiting the customer portal. You can also make an appointment with our Parking & Access team in person or apply via email or phone – you also do not need a computer to purchase a digital permit.

The renewal period for several of our permits is changing.

Residential permits will be valid for one calendar year from the purchase date. Residential permits will also have an easier renewal process for the second year. Customers will only need to attest that their information has not changed rather than needing to reapply with all their documentation.

Surface lots and commuter permit renewals are changing from quarterly to monthly. However, customers can pre-pay for these permits up to the end of the calendar year. If you purchase a permit in January, you can purchase for all 12 months at the same time.

Additionally, commuter permits will no longer be offered on a first-come, first-served basis at the end of each quarter. Instead, these permits will become available as soon as they expire. Customers should check the second week of every month for permits that become available.

Some permit zone residents may be eligible to purchase up to two visitor permits per household for $5 per permit. Visitor permits are valid for up to 24 consecutive hours and there is no limit to how many times the permit can be used throughout the year. Visitor permits are a great option if you have daily visitors who need parking such as a babysitter. Visitor permits may not be used by any individual living at the residence. If there is any abuse of this permit, we can revoke all permits tied to the residence for up to one year.

For more information about how to manage visitor permits in the online portal, please watch our how-to video.

Each household within an NPP zone is eligible for two free guest permits per year. Additional guest permits can be purchased for $5 per permit. Each permit can only be linked to one vehicle. Guest permits allow a guest to park at your residence for up to two weeks. Please note that vehicles with guest permits are still subject to the city’s 72-hour rule, which means they must be moved every 72 hours. This could be a simple trip to the store or a friend’s house. Guest permits are a great option if you have a guest staying with you temporarily.

To learn more about how to manage guest permits in the online portal, please watch our how-to video.

Digital Permitting How-To Videos

NPP Program History

Sharing the Streets:

In 1996, the City of Boulder adopted a new Transportation Master Plan (TMP) with the support of its citizens. One item addressed was the need to manage parking, and balance transportation demands, while preserving the quality of life in Boulder.

In this effort the city developed a number of options, among them was the use of the residential parking system. Residential parking permit programs have been used successfully in cities nationwide and are most often implemented in neighborhoods adjacent to major employment and activity centers.

Preserving the Character of Our Neighborhoods:

The Neighborhood Parking Program (NPP) is designed to make Boulder neighborhoods safe and pleasant places to live, work and attend school by encouraging less driving and reducing on-street parking congestion. Each neighborhood in the program has public parking limits that are unique to that area and take into account the neighborhood’s particular needs.

NPP Zone Permits

Permits that allow a vehicle to park in a Neighborhood Parking Permit (NPP) zone beyond the posted restriction are available to residents, visitors, employees and commuters. Each zone is color-coded. Vehicles with permits are exempted from posted parking restrictions.

Permits are available as follows:

  • Residents who live in a Neighborhood Parking Permit zone may purchase up to two resident permits for each vehicle registered in their name at a cost of $50 each per year. With the purchase of a resident permit, each household* is eligible to purchase up to two visitor permits for $5 per permit (*Restrictions may apply). Visitor permits are issued once annually. Please make sure you keep track of them as they cannot be replaced until the zone's next renewal.
  • Residential Guest Permits Residents who live in a Neighborhood Parking Permit zone are eligible for up to two, two-week guest permits per year. Each additional guest permit will be addressed on a case-by-case basis and will have an associated cost.
  • Businesses with addresses located within one of the 12 residential NPP zones may purchase up to three business permits for use by its employees for $75 each year. Large businesses with addresses located in an NPP zone may apply for additional employee parking permits.
  • Mobile Vendor Permits are eligible to mobile businesses that service customers within currently established NPP zones. Businesses must operate within Boulder County and be able to provide proof of mobile services. (For example: landscapers, cleaning services, etc.)
  • Contractor Permits are eligible for construction-related activities of any person who, in the ordinary course or trade or business is engaged in the servicing, maintenance, construction, reconstruction, remodeling, or repair of buildings and other structures in a NPP zone. Please fill out our Contactor NPP form to get in touch with our team about this specific permit.
  • Non-resident commuter permits are available on a limited basis and are specific to one neighborhood parking zone block. A commuter parking permit costs $115 per quarter.

Verify Eligibility

Apply for a NPP Resident or Business Employee Permit

How to purchase

  • Neighborhood parking permits for residents and business employees are available to purchase at the Community Vitality Access and Parking Services office, as well as on the online parking portal.

Requirements and application

Submit your application

  1. Online parking portal
  2. In person

    You may submit the application and pay for the permit in the Access and Parking Services office, located at 1500 Pearl St., Ste. 302.

    Office hours are:

    • Monday - Friday from 9 a.m. - 4:30 p.m

More information

Apply for a Discounted Residential Parking Permit

Review the Eligibility and Requirements for a Residential NPP Permit

Review Discount Eligibility

The City of Boulder Community Vitality Department is committed to providing financial assistance to City of Boulder residents of low income by providing a discount of 50% off the residential parking permit cost for those who qualify.

The discount is available to residents currently enrolled in a City of Boulder or Boulder County income-based program. Eligible programs are:

Submit Your Attestation Form

Submit the Permit Application

The application must be submitted in person, by mail or by email to:

Pay for Your Permit

Once your application has been approved you can pay for your permit in person, by phone, or by mail.

Apply for a Commuter NPP Permit

Commuter NPP Permits

  • A commuter permit allows non-residents to park on an assigned block beyond the posted time restriction.
  • The block is chosen by the applicant based on availability.
  • Leasing a permit does not guarantee you a space on your assigned block number.
  • To view available blocks and permits, please view the Commuter Permit Program Availability Interactive Parking Map.

Applications

Application form:

Commuter permits will no longer be offered on a first-come, first-served basis at the end of each quarter. Instead, these permits will become available throughout the year as they are relinquished. Customers should check the second week of every month for permits that become available.

Fees & payment methods

  • $115 per permit per quarter.
  • Accepted payments: cash, check, Visa, MasterCard or Discover. Checks payable to City of Boulder.

Map of Neighborhood Commuter Permit Availability

Renew a Commuter NPP Permit

Renewal information

  • It is the applicant’s responsibility to renew on time. Renewal notices will be mailed to the address or email provided on the application.
  • Permits not renewed by the deadline date will be forfeited.
  • It is the applicant’s responsibility to notify Parking Services of an address or phone change.

Renewal payments

Renewal payments may be made via the online portal, by mail, phone with credit card, or in person.

  • Please include your customer UID or permit number with your payment.
  1. Online

    You may renew your commuter permit via the Online Parking Portal.

    Please email our office for first-time login information.

  2. In person

    You may submit the application and pay for the permit in the Access and Parking Services office, located at 1500 Pearl St., Ste. 302.

    Office hours are:

    • Monday - Friday: 9 a.m. - 4:30 p.m.
  3. Email and phone

NPP Commuter Permit Information

Assignments and Use

  • Permits are valid only on assigned block numbers.
  • Permit parking is available on a first-come, first-serve basis.
  • Leasing a permit does not guarantee you a space on your assigned block number.
  • Parking Services reserves the right to temporarily or permanently reassign any permit holder due to maintenance, construction or reorganization.

Conditions & Regulations

  • Individuals and vehicles not following these conditions are subject to ticketing and/or towing (at the owner’s expense), and/or revocation of the permit for one year.
  • Parking Services reserves the right to revoke a permit for nonpayment or returned checks.
  • Vehicles parked in permitted locations at the owner’s risk. Articles left in the vehicle are at owner’s risk. The City of Boulder is not liable for damages caused by vandalism, theft, driver’s negligence or natural occurances, and is not liable for personal safety.

Transferability

  • Permits are transferable ONLY if the permit(s) is leased by a business or property manager and is part of the sale of that business or property.
  • Permits cannot be resold. Property owners or property managers may reissue permits to their tenants. Property owners or property managers may be required to submit a list of the tenants to whom permits were reissued. Permits cannot be reissued for more than the permit fee.
  • Anyone suspected of permit transferring is subject to revocation.

NPP Neighborhoods & Public Parking Time Limits

NEIGHBORHOOD ENFORCEMENT PERIOD TIME LIMIT W/O PERMIT
East Aurora 8 a.m. to 6 p.m. Monday to Friday 3 hours
Columbine 9 a.m. to 5 p.m. Monday to Friday 2 hours
East Ridge 9 a.m. to 5 p.m. Monday to Friday 2 hours
Fairview 8 a.m. to 4 p.m. School Days 2 hours
Goss Grove 8 a.m. to 6 p.m. Monday to Friday 2 hours
High/Sunset 8 a.m. to 6 p.m. Monday to Friday 2 hours
Mapleton 8 a.m. to 6 p.m. Monday to Friday 3 hours
Park East-Monroe Drive 9 a.m. to 5 p.m. Monday to Friday 3 hours
University Heights 8 a.m. to 8 p.m. Monday to Saturday 2 hours
University Hill 9 a.m. to 5 p.m. Monday to Friday 2 hours
West Pearl 8 a.m. to 6 p.m. Monday to Friday 3 hours
Whittier 8 a.m. to 8 p.m. Monday to Friday 3 hours
Whittier (night) 8 p.m. to 12 a.m. Friday and Saturday Permit Required
Chautauqua 8 a.m. to 5 p.m. Summer weekends and holidays 2019 Vehicles without a valid permit must pay for parking ($2.50/hour, no time limit)

NPP Zone Petitions

The Residential Access Management Program (RAMP) makes an annual assessment of various key metrics and other factors, in order to determine an appropriate neighborhood parking management strategy for neighborhoods which qualify for the Neighborhood Parking Permit (NPP) Program. Residents can request that their neighborhood be studied for possible inclusion in a new or existing NPP, or request the removal of an existing NPP.

Revitalizing Access in Boulder

The City of Boulder has launched Revitalizing Access in Boulder, a project to develop a balanced approach to multimodal transportation access and parking pricing for destinations across the city. The project advances the work of the Access Management and Parking Strategy (AMPS) Report.