Overview
Responding to snow and ice events in Boulder is a partnership between multiple city departments, including Transportation and Mobility, Parks and Recreation, Code Enforcement, local partners and private property owners. Between 2023 and 2024, the city conducted an analysis of its Snow and Ice Response Program, which included community engagement, to understand community preferences and needs, assess industry service levels and consider changes to the program to better meet goals and expectations. The review focused on potential changes to snow and ice clearing on streets, bus stops, multi-use paths, the on-street bike network and shoveled areas maintained by the city’s Transportation and Mobility Department.
The primary recommendation from the review was to establish a storm-size response framework that clearly defines which areas will be cleared of snow and ice and the level of service the community can expect based on the severity of a storm. This approach allows the city, together with its partners, to respond to snow and ice events with the flexibility to scale the program up or down based on available staff, funding and changing infrastructure. Additionally, focusing on the amount of snowfall helps make it clearer what type of response to expect. This restructuring allowed staff to focus on priorities we heard from the community, such as clearing major streets, key pedestrian crossings, multi-use paths and critical bike routes.
Due to budget constraints, staff implemented the recommended storm-size response framework to prioritize snow and ice response within the existing budget. The storm-size response framework also recommends specific timeframes for snow clearing, however, due to limited staff and equipment, these timeframes may not be met under current budget conditions. Other recommended elements that do not require additional funding were implemented, including the updated program purpose and goals, level of service criteria aligned with current resources, updated standard operating procedures, and the commitment to expanded data and communications.
Recommendations Requiring Additional Funding
The storm-size response framework recommends expanding the snow and ice response network to include clearing snow from additional streets and bus stops to improve access to multimodal travel options. It also suggests supplemental sidewalk clearing to assist community members who are physically unable to clear sidewalks themselves so they can be compliant with city code.
However, these additional recommendations cannot be fully operationalized with current staffing levels and equipment. To reach the recommended level of service and response timeframes outlined in the storm-size framework, five additional medium-sized plows and eight additional full-time employees would be required. In total, the start-up cost is estimated at $2.69 million. An additional $1.39 million each subsequent year would be required to maintain the expanded program.
Community Engagement Summary
The first round of community engagement took place in early 2023. The focus was to connect with the community to increase awareness of where snow and ice response services are delivered and learn about satisfaction levels with the existing program. Over 600 community members weighed in with feedback.
The second round of community engagement occurred in early 2024. This round of engagement focused on gathering feedback about potential changes to the program, which were developed from community input and a thorough analysis of the current program.